Privacy Policy
Tara Pallay Interiors
Last updated: May 2, 2026
This Privacy Policy describes how Tara Pallay Interiors (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit our website or purchase services from us. By accessing our website or booking a consultation, you agree to the practices described in this Privacy Policy.
Tara Pallay Interiors is a home-based interior design consulting business operated in Alberta, Canada. We are subject to the Personal Information Protection Act (Alberta) (“PIPA”), Canada’s federal Personal Information Protection and Electronic Documents Act (“PIPEDA”), and, where applicable, the General Data Protection Regulation (“GDPR”) for clients located in the European Economic Area (“EEA”) or United Kingdom (“UK”).
1. Information We Collect
We collect personal information that you provide directly to us, as well as certain information collected automatically when you use our website. The categories of personal information we collect include:
1.1 Information You Provide
• Contact information: your name, email address, and any other details you share when booking a consultation or contacting us
• Payment information: billing details processed through Squarespace Payments. We do not store your full credit card number; this information is handled directly by Squarespace Payments and its underlying payment processors
• Consultation materials: photographs, videos, measurements, floor plans, descriptions of your space, and any other materials you submit as part of the consultation questionnaire or during the consultation itself
• Communications: emails, messages, or other correspondence you send to us
1.2 Information Collected Automatically
When you visit our website, we and our service providers may automatically collect certain technical information, including:
• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on our website
• Referring website or source
• Device type and operating system
This information is collected through our website's activity log. We have restricted the use of non-essential cookies on our site to prioritize your privacy.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
• To deliver our virtual interior design consultation services
• To process your booking and payment
• To send you a written summary of consultation recommendations following your appointment
• To communicate with you before, during, and after your consultation
• To respond to your inquiries or requests
• To send you marketing communications, where you have given consent (see Section 5)
• To improve our website and services
• To comply with applicable laws and regulations
• For portfolio and marketing purposes, where you have provided consent under our Terms & Conditions
We will not use your personal information for any purpose incompatible with the purpose for which it was collected without your prior consent.
3. Legal Basis for Processing (GDPR — EEA and UK Clients)
If you are located in the European Economic Area (EEA) or United Kingdom (UK), we process your personal information under the following lawful bases as defined by the GDPR:
• Performance of a contract: processing is necessary to deliver the consultation services you have booked
• Consent: for marketing communications and portfolio/marketing use of consultation materials
• Legitimate interests: for website analytics and improving our services, where our interests are not overridden by your rights
• Legal obligation: where processing is required to comply with applicable law
Where we rely on consent as the legal basis, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
4. Sharing Your Personal Information
We do not sell your personal information. We may share your information with the following third-party service providers solely to the extent necessary to deliver our services:
4.1 Squarespace
Our website is hosted on Squarespace, and we use Squarespace Payments to process transactions and Squarespace Email Campaigns for email communications. Squarespace may collect and process personal information in connection with these services.
For more information, please review Squarespace’s Privacy Policy:
https://www.squarespace.com/privacy
4.2 Zoom and Google Meet
Consultations are conducted via Zoom or Google Meet. When you participate in a video consultation, these platforms may collect personal information in accordance with their own privacy policies.
Zoom Privacy Policy: https://zoom.us/privacy
Google Privacy Policy: https://policies.google.com/privacy
4.3 Analytics Providers
Our website uses Squarespace's internal analytics to help us understand visitor behavior. We have disabled non-essential cookies, meaning we do not use third-party tracking cookies (such as Google Analytics) to monitor your activity across other websites.
The data we collect is collected via the server log for security and basic site performance, not for building a long-term profile of the user via cookies.
4.4 Legal Disclosure
We may disclose your personal information if required to do so by law, court order, or government authority, or where we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
5. Marketing Communications
We will only send you promotional or marketing emails where you have provided express consent, for example by subscribing to our mailing list through our website. Each marketing email will include an unsubscribe link, and you may withdraw your consent at any time by clicking that link or contacting us at tarapallayinteriors@gmail.com.
Withdrawing consent to marketing communications will not affect the delivery of service-related communications, such as consultation confirmations or written summaries.
6. Cookies
Our website is designed to function without the use of non-essential tracking cookies. We only use Strictly Necessary cookies, which are essential for the website to function properly (such as managing your shopping cart or processing payments). Because we do not use non-essential tracking or marketing cookies, you will not see a cookie consent banner on our site.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting obligations.
As a general guideline:
• Consultation records, including questionnaires, photos, and written summaries, are retained for up to two (2) years following the consultation date
• Payment records are retained as required by Canadian tax law (generally six (6) years)
• Email marketing subscriber information is retained until you unsubscribe or request deletion
After the applicable retention period, your personal information will be securely deleted or anonymized.
8. Your Rights
Depending on your location, you may have certain rights with respect to your personal information. These include the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to certain legal exceptions
• Withdraw consent where processing is based on consent
• Lodge a complaint with the applicable privacy authority
8.1 Canadian Residents
If you are located in Canada, you have the right to access and correct your personal information held by us, and to file a complaint with:
Office of the Privacy Commissioner of Canada
Office of the Information and Privacy Commissioner of Alberta
8.2 EEA and UK Residents (GDPR)
If you are located in the EEA or UK, you have additional rights under the GDPR, including:
• The right to data portability
• The right to object to processing based on legitimate interests
• The right to restriction of processing
• The right not to be subject to solely automated decision-making
To exercise any of these rights, please contact us at the details provided in Section 10. We will respond to all requests within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. Our website is hosted on Squarespace, which maintains industry-standard security practices including SSL encryption for data transmitted through our website.
While we take the protection of your data seriously, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information and are not liable for unauthorized access resulting from circumstances beyond our reasonable control.
10. International Data Transfers
Your personal information may be transferred to and stored in countries outside of Canada, including the United States, in connection with the third-party services we use (such as Squarespace, Zoom, and Google). These countries may have different data protection laws than Canada.
Where we transfer data outside of Canada to countries that do not have equivalent privacy protections, we take reasonable steps to ensure that your personal information is protected in a manner consistent with this Privacy Policy and applicable Canadian law.
For EEA and UK residents, transfers outside the EEA and UK are carried out in accordance with GDPR requirements, including through the use of Standard Contractual Clauses or other approved transfer mechanisms where applicable.
11. Children’s Privacy
Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.
12. Third-Party Links
Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services following any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Tara Pallay Interiors
tarapallayinteriors@gmail.com
Alberta, Canada
We will respond to all privacy-related inquiries within 30 days of receipt.